Free Mailboxes in Office 365 (info@ accounts@ etc)

What is a shared mailbox?

A shared mailbox can be a practical solution for any business with groups of people working from different locations. With the right permissions, any person in a group can access a shared mailbox that appears in their address book.

The shared mailbox is automatically available in the Folder pane in Outlook on the desktop.

Why use shared mailboxes?

A shared mailbox can provide a convenient way for people in a group to communicate. Other advantages to a shared mailbox include:

• It makes it easy for a specific group of people to monitor and send email from a public email alias like [e-mail] or [e-mail].

• It allows a person in the group to reply to a message sent to the shared mailbox, and that reply will appear to be from the shared mailbox, not the mailbox of the individual user.

• It allows people in the group—based on their individual permissions—to access shared contacts and a shared calendar associated with the shared mailbox.

After you decide a shared mailbox would be a great team asset, contact the admin in your organization. It's the admin who can create a shared mailbox and add you to the group of users before you can use it. And if you want to open a shared mailbox using Outlook on the web or Outlook Web App instead of Outlook, see Open and use a shared mailbox in Outlook Web App.

Access a shared mailbox

If you have permissions to a shared mailbox, the shared mailbox will automatically display in your Folder pane in Outlook.

          

If you want to open a shared mailbox using Outlook on the web or Outlook Web App instead of Outlook, see Open and use a shared mailbox in Outlook Web App.

Open a shared calendar associated with a shared mailbox

If you have permissions to a shared mailbox, the shared calendar associated with the shared mailbox is automatically added to your My Calendars list.

1. In Outlook, choose Calendar.

2. In the Folder pane, under My Calendars, select the shared calendar.

   

Open a shared contact list associated with a shared mailbox

If you have permissions to a shared mailbox, the shared contact list associated with the shared mailbox is automatically added to your My Contacts list.

1. In Outlook, choose People.

2. Under My Contacts, choose the contacts folder for the shared contacts list.

   

How to get one

Only admins can create a shared mailbox and give users permissions to the shared mailbox.

Please open a ticket with the following information

• Name of mailbox (Uptake Customer Care)
• Email account (info@)
• Who needs access (brenton@, aaron@, jane@, etc)
• Do you need access on mobile phones (yes or no)

Source: https://support.office.com/en-AU/client/results?Shownav=true&lcid=3081&ns=O365ENTADMIN&version=15&omkt=en-AU&ver=15&HelpID=O365E_SCSharedMbxEndUser