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Creating a Testimonial

Brenton Johnson
Updated

 

You, our valued customer, are the reason we are in business. We are deeply grateful that you have chosen Uptake Digital for your technology needs.

We are currently working hard to strengthen our online presence, and we would sincerely appreciate it if you could take a few minutes to share an online testimonial about your experience with us. Your feedback not only helps us grow but also supports others in finding a trusted IT partner.

 

Top Testimonial Tips 

  1. Be Honest: The best testimonials are genuine. If there’s something you especially appreciated about working with us, please share it in your own words. Honest feedback — whether about results, service, or the experience — helps others trust what they are reading and helps us continue improving.

  2. Make Both Businesses Look Good: The best testimonials highlight the strengths of both your organisation and ours. For example: "We take customer privacy extremely seriously, and that's why we trust Uptake Digital to help safeguard our sensitive business information."

  3. Be Specific: Rather than saying "we saw a big improvement," mention exactly what changed. For instance: "We saw a noticeable improvement in staff engagement with IT, growing from 4.2 to 9.1 according to our internal surveys."

  4. Focus on Results from Uptake Digital: Testimonials that emphasise outcomes achieved with Uptake Digital’s support help us most. For example: "We have been using Uptake Digital for two years and are thrilled with how smoothly our business technology now operates. Brendan and Dan have been particularly supportive."

  5. Recommendation: If you would work with us again or recommend us to others, please say so. Example: "We can't wait to work with Brenton and the team on our next project!"

Need more inspiration? You can view examples here: https://uptakedigital.com.au/reviews/ 

 

 

GPT Prompt

I know most of you are probably going to use AI as a starting point to get some basic ideas on paper. You can fill in the blanks in the prompt below and it should provide you with an excellent first draft.

Please write a professional and genuine customer testimonial for Uptake Digital.
The testimonial should:

Information

  • How long have you worked with Uptake Digital? [__________]

  • What services did Uptake Digital provide for you? [__________]

  • How would you describe your experience working with Uptake Digital? [__________]

  • What specifically did Uptake Digital do well? [__________]

  • What results or improvements did you see after working with Uptake Digital? [__________]

  • How would you describe your overall satisfaction? [__________]

  • Would you recommend Uptake Digital to others? Why or why not? [__________]

Guidelines

  • Mention the specific services Uptake Digital provided (e.g., managed IT services, cybersecurity, cloud solutions, Microsoft 365 support).

  • Describe the experience of working with the Uptake Digital team (e.g., communication, responsiveness, professionalism).

  • Highlight a clear outcome or benefit achieved (e.g., improved IT performance, enhanced security, better staff engagement, peace of mind).

  • Be honest and sound natural, not scripted or overly promotional.

  • End with a recommendation or statement of ongoing trust (e.g., "We would highly recommend Uptake Digital to other organisations" or "We look forward to continuing our partnership").

Keep the tone respectful, positive, and professional. Use Australian English spelling and conventions. Length: around 60–100 words.

 

Google

Google Reviews are especially important when potential clients are researching us early on. A comment like "Contacting Uptake Digital was the best business decision I made this year" can make a real difference.

https://www.google.com.au/search?q=uptake+digital

 

 

TrustPilot

Trustpilot is used when potential customers are researching a business and want to see independent feedback from real clients. It helps build trust early in the decision-making process by showing that other organisations have had positive experiences.

TrustPilot: https://www.trustpilot.com/evaluate/uptakedigital.com.au 

 

 

Linkedin Testimonials

We only do Linkedin Testimonials with our long term clients (12+ months). Please contact us if you would like to create a Linkedin Testimonial.

 

Instead, consider liking our page

https://www.linkedin.com/company/uptakedigital/

 

 

 

Other Sites

Want to be different? Don't do social media? Check out these alternatives.

Womo: https://www.wordofmouth.com.au/reviews/uptake-digital (WOMO  1774201)

Yellow Pages: https://www.yellowpages.com.au/vic/bendigo/uptake-digital-1000002326300-listing.html 

 

 

Thank you again for taking the time to support Uptake Digital with an online testimonial. Your feedback is truly appreciated and helps us continue to improve and serve you better.

 

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