Under this model, we make no recurring revenue from your office 365 licenses its it's required that you self-manage your own office 365 tenant. In this model, you are essentially on your own most of the time. We can only provide limited support on this option, as our focus must be on the businesses that engage us under the CSP model.
- Microsoft support is effective
- Allows self management of billing and licensing
- Higher Total Cost of Ownership (TCO) for most businesses
- High touch, requires a lot of business time
- Microsoft support is slow, can take much longer to solve problems
- Mistakes form self-administration can be costly.
Billing: Microsoft Directly
Support Options: Microsoft Direct, Uptake Digital
Ideal for: hobby business, businesses that don't employ staff, cash-strapped startups, businesses where downtime has little to no impact on the bottom line.