NBN Service Standard
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NBN thinks it’s acceptable to undertake long outages and maintenance during business hours
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NBN has no service level agreement or rebates for outages and downtime.
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NBN doesn’t guarantee time to restore services
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NBN outages impact your business in lost revenue and wages
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NBN interruptions means your business has no land line phones
Source: https://summitinternet.com.au/blog/surely-dont-need-work-day/
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