Dropbox User Survey Template

Email Template

The point of this email is to see if we can find out who is using dropbox and what for. Its important to stress that no one will be in trouble by sharing that they use dropbox, otherwise you may never find out who these people are.

Hi XXXXX

We have been working with Dropbox recently and have discovered that approximately [PERCENTAGE OF STAFF] are currently using Dropbox to get their work done. [% OF ACCOUNTS THAT ARE FREE] free accounts and no, you will not get in trouble for using one.

We are currently looking at upgrading some or all of these accounts to the business version in order to provide you with new functionality including;

• Increase your storage space
• Password protect files and links
• Control over your shared folders

We want to hear from you. Why are you using dropbox? How are you using dropbox at the moment? Would any of these new benefits be of use to you? 

Please complete this survey and tell us what you think. We appreciate your feedback and welcome any suggestions and insights you can provide.

Regards,

XxXxXxXxX

 

Recommended Questions

We would like to understand how you are using dropbox, and whether or not it

• Whats the email address you use with dropbox?
  • [text]
    
    
• Dropbox helps me get my work done?
  • 1-5 -Strongly Disagree to Strongly Agree
    
    
• Do you store any company files in dropbox?
  • Personal files only
  • Personal and Company
  • Company files only
    
    
• Do you share files or folders outside of the organisation?
  • Internal only
  • Internal and External
  • External only
    
    
• What features do you want in dropbox that you don't have now? (select all that apply)
  • More space
  • Ability to install on the computer
  • Password protection of shared links
  • Control over shared folders
  • Support and/or training in features
  • Access on mobile devices.
  • Other
    
    
• Why do you use dropbox instead of email or the S:\? (select all that apply)
  • Need to share files with co-workers or external organisations
  • Can't always access share drive
  • Need files on a mobile device
  • Need to work on files with co-workers
  • Dropbox is easier to use
  • Other
    
    
• How likely is it that you would recommend dropbox to a colleague?
  • 1-10 - Net Promoter Score

Thank you for your feedback. We may follow up individually to better understand how you use dropbox in your day to day activities.