*IMPORTANT* Our Helpdesk++ service requires some setting up before your company can start using it. If you aren't sure if you have access, please contact us first.
Uptake Digital’s Help Desk is designed to provide you with professional and courteous customer service, expert problem resolution, and unparalleled peace of mind. We like to be flexible, so we’ve established several means for you to get in touch with our certified technicians when you need any help. However, for the fastest response we encourage you to contact us using chat.
- Chat - Use the chat icon on your computer
- Best for issues affecting you now and you would like to resolve quickly
- Phone - 03 9020 9021
- Best for when your computer won't turn on and you can't access chat.
- Email - firstname.lastname@example.org
- Best for support you would like to schedule in. Eg. log in at the end of the day and update adobe.