How to turn on Direct Debit (Chargebee)

If you don't have an account with us, these instructions will not work

Log into our Portal using the one time password feature. 

https://uptake.chargebeeportal.com/

Go to the payment methods tab

Click "Edit Payment Method"

Click Direct Debit

Click the pay with gocardless button

Click Confirm

You will see that your new payment method is now pending.

Because Direct Debit is not instant like credit card, you will see "payment initiated" on your invoices. We will call if you we have any issues with your payments. 

GoCardless FAQ for Customers

https://support.gocardless.com/hc/en-au/articles/115002835269-FAQs-for-customers-paying-through-GoCardless#ddm5